UniLodge
Residents relaxing in a UniLodge lounge

Living with UniLodge

Student wellbeing

Our staff are experts on the local area and can help you find anything you are looking for — send us an email or come down to the reception desk. Our events are a great place to meet fellow residents and make new friends: check the UniLodge App or ask reception what’s coming up.

UniLodge Residential Life Program

Designed to offer a wide range of activities across several categories:

Academic and Careers

To support residents through their study so they can achieve the best results possible and to assist them with developing skills that will assist in improving their career prospects and employability.

Social and Wellbeing

To provide residents with an Australian / New Zealand experience, build life-long friendships, encouraging cultural integration and with this, increased understanding and value of multiculturalism.

Sporting and Cultural

To offer residents opportunities for growth — mentally, spiritually, staying active, forming friendships and team building.

Sustainability

Provide residents with practical ways of making a difference whilst living at UniLodge and work together in minimising their footprint on the environment.

Philanthropy & Community Giving

To engage residents in a range of social responsibility practices, learning through participation.

Start with your institution

When seeking student services, a good place to start is what your education institution offers. Most universities offer:

  • Counselling
  • Financial Assistance
  • Study and Learning Assistance
  • Medical Assistance
  • Disability Support
  • Indigenous Support
  • International Student Support
  • Legal Advice
  • Careers Help

Financial difficulties?

Please come and chat to the UniLodge team within reception — we may be able to set you up on a payment plan for your rental fees to help you manage. There are also plenty of community and government resources you can use for free if you need extra assistance.

Support lines

Emergency Services — Australia

  • Police, Ambulance, or Fire Brigade — 000 (or 112 from a mobile)
  • Police — 13 14 44 (non-emergency)
  • Poison Info Line — 13 11 26

Emergency Services — New Zealand

  • Police, Ambulance, or Fire Brigade — 111
  • Police — 105 (non-emergency)
  • National Poison Centre — 0800 764 766

Mental Health — Australia

  • Lifeline — 13 11 14
  • Beyond Blue — 1300 22 4636
  • Headspace (25 and under) — e-counselling
  • Kids Helpline (25 and under) — 1800 55 1800

Mental Health — New Zealand

  • Lifeline — 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)
  • Suicide Crisis Helpline — 0508 828 865 (0508 TAUTOKO)
  • Samaritans — 0800 726 666
  • Youthline — 0800 376 633, free text 234, email talk@youthline.co.nz or web chat 7pm–10pm

Domestic Violence

  • Australia: 1800 RESPECT — 1800 737 732
  • New Zealand: R U OK — 0800 456 450 · Shine — 0508 744 633

Eating Disorders

  • Australia: The Butterfly Foundation — 1800 33 4673
  • New Zealand: EDANZ — 0800 2 EDANZ (0800 2 33269)

Financial Assistance

  • Australia: check your eligibility for Centrelink support
  • New Zealand: govt.nz (money to help when studying), Education NZ scholarships, StudyLink extra help

Visa

  • Australia: Department of Home Affairs
  • New Zealand: Immigration New Zealand

Employment

  • Australia: Fair Work — 13 13 94
  • New Zealand: Employment New Zealand — 0800 20 90 20

General Health

  • Australia: Nurse Advice Hotline — 1800 022 222 · Home Doctor Service — 13 7425
  • New Zealand: Healthline — 0800 611 116 (COVID-related: 0800 358 5453)

Local resources in your city

Darwin

  • Mental Health Crisis Team — 1800 682 288
  • Sexual Assault Crisis Team — 1800 019 116
  • Alcohol and Drug — 08 8922 8399
  • Sexual Health — 08 8999 2678
  • Royal Darwin Hospital — 08 8922 8888

Cairns

  • JCU Student Wellbeing — 1800 246 446
  • JCU Urgent Mental Health Support Line — 1300 270 254 or TXT +61 485 885 981
  • JCU Security Control — 1800 675 559 or (07) 4781 5555
  • Suicide Call Back Service — 1300 659 467
  • Sexual Assault Helpline — 1800 010 120
  • Domestic Violence and Family Services — 1800 811 811
  • Drug and Alcohol — 07 4226 3900
  • Sexual Health — 07 4226 4769
  • Cairns Hospital — 07 4226 0000

Townsville

  • JCU Wellbeing — 07 4781 4711
  • JCU Student Assistance Helpline (after hours) — 1800 75 41 85
  • JCU Security Control — 1800 67 55 59
  • Headspace Townsville — 07 4799 1799
  • Townsville University Hospital — 07 4433 1111
  • JCU Health — 07 4781 4495
  • Townsville Mens Shed — 07 4772 4422
  • Mates4Mates — 07 4771 9600
  • QPASTT Townsville — 04 4772 9000
  • Professional Disability Development Supports & Services — 07 4700 6854